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About Owner

Chalet USA owners Helen Gienke & Rob Brown stumbled upon Colorado, USA in 2001, whilst on career break from their UK Marketing jobs, skied there all winter & never looked back. We wanted to share this fantastic USA ski holiday experience with other UK skiers, so we set up Chalets USA in 2004. We live in Colorado, know the ski resorts and the accommodation and can give you advice of finding the right skiing holiday for you. www.chalets-usa.co.uk

Monday, 30 January 2017

We've had an amazing season so far and so have our clients!

We've had an amazing season so far and so have our clients!

Here are some amazing reviews from this season. We're really proud to have contributed to so many happy holidays.

Being a small business that is located in Colorado and committed to the individual needs of each and every customer, it is particularly rewarding when we hear these great things! Skiing, and ski holidays in the USA are our passions, and sharing this with others is brilliant.

One Ski Hill Breckenridge Luxury Ski Holidays

Ed from the UK stayed at One Ski Hill in Breckenridge over Christmas this year:


"We really appreciate all the effort you put in to make the trip a great success."

"I would recommend two things:

The property really was amazing and didn't dissapoint at any stage. Sure, there were hold-ups with the front desk, but in general, everyone's attitude was great. Ski valet made skiing just that much better. Rooms were well apportioned, kitchen was great, it all worked extremely well. We went bowling one afternoon, which was super-fun. Nothing that would improve the stay, the setup was excellent and super-convienient. The shuttle is very convenient and certainly helped make our stay far simpler in terms of getting around and to\from the market. Overall, very impressed with Breckenridge.

You guys - The only other important comment I have is how professional the service was from you. I thought that you handled everything extremely well and got the balance right between trying to get everything booked and not hassling us for info or decisions. Otherwise, everything was well organised and I appreciated all of the print-outs with all the confirmations on, that was great. If we come to Colorado again, which I think we'll do in a couple of year's time, I'll certainly use you and definitely recommend you to friends that I know are coming over."
Mr Hooper stayed at Aspen Square Condominium Hotel in Aspen, December 2016:

"We had a spectacular week, and all the arrangements were perfect. Thank you very much."
Aspen ski resort & town rated "excellent" & would "definitely" stay in the same ski resort & accommodation again."

Ms Gillum has stayed at Arrowhead Village, Beaver Creek for the third year this year:

"Booking process always outstanding! Thank you for all! Thank you for taking care of us! Merry Christmas!"


Ms Hollis left us a lovely personal review after her stay in Keystone in December 2016: 


"I just wanted to thank you personally, for all your help and kindness throughout the whole booking process. We had a great holiday, really enjoyed it and the everything went very smoothly, due mostly to you. Every year we say that the ski holiday will be our last but after such a great experience this year we may well do another, and if we do, I'll certainly be in touch as we'd be more than happy to go back to Lone Eagle, Keystone. It was so good to be on decent snow and we found everyone very polite, friendly and helpful. We did the snowmobiling on our first day and that worked very well; we all really enjoyed it. The dinner sleigh ride was less successful, because we failed to wear enough clothes (our fault entirely) and got very cold on the way there, but the food was very good. The lessons we had were excellent too, the instructor one of the best we've had and just what we wanted. I hope you have a great season and a very prosperous New Year. Thank you, again."


Thanks again to all of our clients and friends that are keeping in contact this year, we can't wait to help you keep your ski holidays the best they can be.